Privacy Policy

Knight Gemstone Trading Co LLC – Website Policies and Procedures

Effective Date: March 2, 2025

Last Updated: March 23, 2025

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1. Terms of Use

By accessing and using this website (KnightGemstoneTrading.com), you agree to comply with the following terms and conditions. If you do not agree, please refrain from using the site.

• Business Information: Knight Gemstone Trading Co LLC is a Texas-based company specializing in the import and export of gemstones sourced from certified suppliers in Jaipur, India.

• Use of Website: This website is intended for informational and commercial purposes. You may not use the content for unlawful or unauthorized activities.

• Intellectual Property: All content, including logos, images, text, and designs, is the property of Knight Gemstone Trading Co LLC and protected by copyright and trademark laws. Unauthorized use is prohibited.

• User Accounts: If you create an account on the website, you are responsible for maintaining the confidentiality of your account details.

2. Privacy Policy

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Your privacy is important to us. This section outlines how we collect, use, and protect your personal information.

• Information We Collect:

• Name, email, phone number, and shipping address when you place an order.

• Payment information, processed through a third-party service.

• Website usage data (cookies) to improve our services.

• How We Use Your Information:

• To process orders and provide customer support.

• To send order confirmations and updates.

• For marketing purposes, only if you opt-in.

• Data Security:

We implement industry-standard security measures to protect your personal information.

• Third-Party Services:

We use third-party services (e.g., Wix, payment processors) which have their own privacy policies.

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3. Shipping and Delivery

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• Shipping Locations:

We ship gemstones to locations worldwide.

• Processing Time:

Orders are processed within 1-3 business days.

• Shipping Methods:

Standard and expedited shipping options are available.

• Tracking Information:

You will receive tracking details once your order is shipped.

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4. Returns and Refunds

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• Return Policy:

Due to the nature of gemstone sales, all purchases are final. However, if you receive a damaged or incorrect item, contact us within 7 days of delivery for a replacement or refund.

• Refunds:

Refunds are issued to the original payment method after verifying the returned item.

• Non-Returnable Items:

Custom orders or personalized products cannot be returned.

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5. Product Authenticity and Disclaimer

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• All gemstones sold by Knight Gemstone Trading Co LLC are sourced from certified third-generation gem merchants in Jaipur, India.

• We provide certificates of originality with applicable gemstone orders.

• Gemstone colors and sizes may vary slightly due to natural variations.

6. Limitation of Liability

Knight Gemstone Trading Co LLC is not liable for:

• Delays or damages caused by shipping carriers.

• Variations in gemstone colors due to screen display differences.

• Unauthorized use of products after purchase.

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7. Contact Information

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For questions, support, or concerns, contact us at:

Email: info@KnightGemstoneTradingCollc.com 

Phone: +18777343413

Address: 5473 Blair Rd Ste 100 

PMB 888854

Dallas, Texas 75231-4227 USA

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